Get Solutions on Staffing from the Best in the Business
The success of your business is only as great as the people that you have on your team. We want to help you be great! Get practical tactics and inspiring ideas from experts and your peers on how to have your restaurant fully staffed with low turn-over and a happy team that loves your business as much as you do.
Super Session
The Gig Workforce: Your Secret Ingredient to Staffing Success
10:30 am
Presented by:
Cristian Avalos – Director of Partnerships at Hyer
Bryan Neuschaefer – Director of Operations at Saz’s Hospitality Group
As the gig economy continues to grow, join us for this educational session and learn how Saz’s Hospitality Group is successfully leveraging the gig economy to build a flexible, resilient workforce. We’ll also explore how their approach to gig has enabled them to quickly meet labor demand, combat turnover, and achieve cost savings throughout their organization.
- 7 out of 10 hospitality executives say labor is still their number one challenge yet so many are still playing by the old rules
- Imagine a world where you can fill labor gaps with a workforce of vetted people
- Think about the opportunity to scale your workforce—in real-time—without overplanning
- Whether it’s the RNC, NFL Draft, Summerfest, or everyday labor needs—the gig economy makes it easy to get workers when and where you need them


Quick Bites
10:00 – 10:15 am
Thriving in an Employer’s Market: Insights FOR the Operator, FROM the Operator
In the hospitality industry, where job opportunities may be plentiful but competition is high – to thrive requires a strategic approach. Learn how to successfully sell yourself as a preferred employer from a leader in the industry.
Presenter: Jack Woznick, Director of Training & Development, Toro, Toro, Toro
10:45 – 11:00 am
HealthiestYou by Teladoc: Maximize Affordable Health Benefits
The Wisconsin Restaurant Association, in partnership with the National Restaurant Association, proudly introduces the HealthiestYou by Teladoc program. At an affordable rate of $9 per employee per month, this program is poised to transform how your team accesses healthcare. Miko Harrod, the program manager, will guide you through the critical benefits and features, offering a sustainable health solution for your workforce.
Presenter: Miko Harrod, Teladoc Program Manager
11:30 – 11:45 am
Crafting a Culture of Commitment: Strategies for Employee Retention
Prioritizing employee retention not only saves costs but also contributes to organizational stability, productivity, and long-term success. Join Jesus as he discusses the importance of a positive work environment where employees feel valued, engaged, and motivated to contribute to your business’ success.
Presenter: Jesus Nanez, Outreach Program Manager, Wisconsin Small Business Development Center
12:00 – 12:15 pm
Hiring & Upskilling: The Ingredients You Need to Succeed
Get familiar with the resources Employ Milwaukee can provide to assist employers with new hires and to upskill existing staff.
Presenter: Jeffrey McAlister, Business Solutions Manager, Employ Milwaukee
1:00 – 1:30 pm
Next Generation Hospitality
The next generation of employees are looking for something different from what has been provided in the past. Can we be flexible, let employees express their creativity, provide meaningful work, and show employees empathy, care and appreciation?
Presenter: Tricia Smith, CMP, WCTC Hospitality Instructor
1:45 – 2:00 pm
How to Attract Today’s Top Talent
This session will review what employment practices are and are not working in the current market. Walk away with new techniques to retain the best in the industry.
Presenter: Laurie Hyllberg, Vice President, Kinsa and Stephanie Mattice, Account Manager, Executive Recruiter, Kinsa